Terms governing the supply of spares for
Thank you for using Gas Appliance
Guide as your supplier for plumbing and heating products and spares.
Your attention is drawn to certain
important issues relevant to general safety when purchasing spares
for, repairing and/or working on Gledhill appliances.
Working on any appliance designed to provide
and/or store hot water without the relevant degree of competence,
training and in some cases certification is not only very dangerous,
it may also be a criminal offence.
Unless you are regarded in the eyes of
the Law as competent and/or possess the relevant degree of training
or experience under terminology set out by any governing body or
institution you are actively discouraged from attempting to effect
repairs to an appliance. To do so could result in serious injury or
death to you and others.
Ignoring this polite warning could
result in prosecution under the Law if you proceed with an illegal
For reasons of safety this Company has
no desire to expose any person to a situation where their safety or
the safety of others might become an issue. We therefore decline
from selling spare parts to any person who intends to attempt
installation without the appropriate understanding and/or training.
This company acts as an agent for the
sale of Gledhill (the manufacturer) products. We do not claim to be
expert on any of the products we handle and will refrain from
offering advice which might be misconstrued as a diagnosis of fault.
Any person seeking accurate and detailed diagnosis and/or fault
finding services should contact a suitably trained person or
Gledhill the manufacturer. This company does not offer installation,
diagnostic or repair services.
We must assume for the purpose of
these conditions that any person who attempts or makes a purchase of
spare parts from this company is doing so as a bona fide
tradesperson or is acting as the duly appointed representative of a
suitably qualified person and acting upon their instruction. Indeed,
by making a purchase you so declare.
Any person making or attempting to
make a purchase of spares undertakes to assure this company that
repairs will not be attempted or effected on any product other than
by a suitably competent person.
Please be advised that spares sold for
the repair of Gledhill products may by associated directly or
indirectly with a function of safety when fitted to an appropriate
unit. For this reason all spares sold for the repair of Gledhill
products will be deemed to have a safety function and in keeping
with our general terms and conditions (for reasons of safety) will
not be accepted for return if bought in error whether or not they
Spare parts ordered from this company
shall be deemed for the purpose of English Law as a 'special order
items' and the order made by a suitably qualified and experienced tradesperson.