We receive numerous enquiries
whether we offer an installation service for the products we sell.
Unfortunately, due to the massive geographical area to which we dispatch it
is impossible to do so.
As a company we avoid recommending installers.
We work on the basis that even your best friend will let you down from time
to time. We have no desire to let you down so we refrain from getting
involved in installation or passing jobs to friends, instead it is our
mission to be your best supplier.
We suggest you select an installer who is
known in your area for quality workmanship, somebody who does not overcharge
and will always be on hand if you have an emergency or failure.
If you wish to purchase goods from us and
have them installed by a fitter you are perfectly at liberty to do so. You
should beware of installers who object to you buying your own goods for them
to fit. Plumbers and installers often put a mark-up on goods they supply (a
hidden profit on the job) and do not take kindly when deprived of this
source of revenue.
Always get more than one quote for a job
and be prepared to so NO or walk away from anybody who leaves you less than
confident. Never let anybody talk you into a state of confusion. Ask
questions, and continue to do so until you fully understand what needs
doing, why and what is entailed. Do not enter into an agreement for
works unless you fully understand the scope of those works and the cost. If
a plumber is unhappy to explain simply walk away.
There aren't too many jobs around the home
that are mind-blowingly complicated. Don't let anybody con you into
believing otherwise. A walk-in bath for example is easier to install than an
ordinary bath in most instances, so run away from anybody who tells you
otherwise. If you have any doubts ask somebody for a second opinion. Never
forget you are in charge, not a tradesman with tall stories.
Courtesy, respect and an explanation cost
nothing, so if you don't receive these basic considerations look elsewhere
for a tradesperson.